Privacy Policy

1. Data Controller

ZoneVPS is the data controller for personal data collected through zonevps.fr and associated services. For any data-related inquiries: support@zonevps.fr.

2. Data Collected

• Identity data: name, email address
• Billing data: postal address, payment information (via our secure payment provider)
• Connection data: IP address, access logs, browser type
• Usage data: subscribed services, order history, support tickets

3. Purposes

• Account management and service delivery
• Billing and payment tracking
• Technical support and customer service
• Account communications (renewal notifications, security alerts)
• Service improvement and fraud detection

4. Legal Basis

• Contract performance: to provide ordered services
• Consent: for marketing communications (if applicable)
• Legitimate interest: for security and fraud prevention

5. Data Retention

Your data is retained for the duration of your contractual relationship with ZoneVPS, then archived for 5 years for accounting and legal purposes. Connection logs are retained for 12 months.

6. Data Sharing

Your data is not sold to third parties. It may be shared with:

• Payment providers (Stripe, PayPal) for secure transaction processing
• Technical subcontractors for service delivery
• Competent authorities when legally required

7. International Transfers

ZoneVPS is registered in the United States (Delaware). Your data may be processed outside your country of residence under appropriate safeguards (standard contractual clauses, etc.).

8. Your Rights

• Access: obtain a copy of your personal data
• Rectification: correct inaccurate or incomplete data
• Erasure: request deletion of your data (subject to legal obligations)
• Portability: receive your data in a structured format
• Objection: object to certain processing activities

To exercise your rights: support@zonevps.fr.

9. Data Security

ZoneVPS implements appropriate technical and organizational measures to protect your data, including encryption in transit (TLS) and at rest (AES-256).

10. Cookies

Learn more in our Cookie Policy.

11. Changes

ZoneVPS reserves the right to modify this policy at any time. Significant changes will be notified by email or via a site notification.